Privacy Policy

1. Who Is Responsible for Your Personal Data?

In accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable Spanish data protection legislation, the person responsible for the processing of personal data through this website is:

Data Controller: Maria Laura Gosalbez Martinez
Tax Identification Number (NIF): 48535763J
Address: Avda. Santander 14, Local 5, 03540 Alicante, Alicante, Spain
Email: soporte@infosolution.es
Telephone: +34 966 166 722

This Privacy Policy explains how personal data may be collected, used and protected when you visit or interact with Alicante Beach Plans.

2. What Personal Data May We Process?

Depending on how you use the website, we may process information such as:

  • Identification and contact information that you voluntarily provide when contacting us.
  • Information included in messages or communications sent to us.
  • Technical information relating to your device, browser or interaction with the website.
  • IP address and other online identifiers where applicable.
  • Information collected through cookies and similar technologies, subject to your consent where required.

We do not intentionally request special categories of personal data through this website.

3. Why Do We Process Your Personal Data?

Personal data may be processed for the following purposes:

Responding to enquiries and communications

If you contact us by email, telephone, WhatsApp or another available communication channel, we may process the information you provide in order to respond to your enquiry or request.

The legal basis for this processing is your request for communication and, where applicable, your consent or the application of pre-contractual measures requested by you.

Operating and securing the website

Certain technical information may be processed where necessary to ensure the correct operation, security and integrity of the website and to prevent misuse or technical incidents.

The legal basis for this processing is our legitimate interest in maintaining a secure and properly functioning website.

Analytics and measurement

Where analytics technologies are used, information about how visitors interact with the website may be processed to understand website usage and improve its content and performance.

Where consent is legally required for the use of such technologies, the processing will only take place after you have given your consent through the cookie management system.

Advertising and third-party services

Where the website uses advertising, embedded content or third-party services that involve the processing of personal data, such processing will be subject to the appropriate legal basis and, where required, your prior consent.

More information about these technologies can be found in our Cookie Policy.

4. WhatsApp Communications

The website may provide a direct link allowing users to contact Alicante Beach Plans through WhatsApp.

If you choose to contact us through WhatsApp, the personal information you provide, including your telephone number, profile information made available through the service and the content of your message, may be processed in order to respond to your communication.

Please note that WhatsApp is a third-party service and its processing of personal data is governed by its own terms and privacy policies.

Using WhatsApp to contact us is voluntary. You may alternatively contact us using the email address provided in this Privacy Policy.

5. How Long Do We Keep Your Personal Data?

Personal data will only be retained for as long as necessary to fulfil the purpose for which it was collected.

Communications and enquiries will generally be retained for the time necessary to respond to and manage the request and, where appropriate, for the periods required to address any potential legal responsibilities.

Where processing is based on consent, data may be processed until consent is withdrawn, without affecting the lawfulness of processing carried out before withdrawal.

Technical and cookie-related data will be retained for the periods indicated in the Cookie Policy or by the corresponding service provider, where applicable.

6. Who May Receive Your Personal Data?

Personal data will not be sold to third parties.

Information may be accessible to service providers that are necessary for the operation of the website or communications, such as hosting, website maintenance, analytics, cookie management or communication providers.

These providers will process personal data in accordance with applicable data protection legislation and, where appropriate, under the corresponding data processing agreements.

Personal data may also be disclosed where required by law or by competent public authorities.

7. International Data Transfers

Some third-party technology providers used by the website may process information outside the European Economic Area.

Where international transfers of personal data take place, appropriate safeguards required by the GDPR will be applied, such as an adequacy decision by the European Commission, Standard Contractual Clauses or another legally recognised transfer mechanism.

The specific services and technologies currently used by the website can be consulted, where applicable, in the Cookie Policy.

8. Your Data Protection Rights

Under applicable data protection legislation, you may exercise the following rights:

  • Access – to obtain information about whether your personal data is being processed and to access that data.
  • Rectification – to request correction of inaccurate or incomplete personal data.
  • Erasure – to request deletion of your personal data where the legal requirements are met.
  • Restriction – to request restriction of processing in certain circumstances.
  • Objection – to object to certain processing of your personal data.
  • Data portability – to receive personal data you have provided in a structured, commonly used and machine-readable format where applicable.
  • Withdrawal of consent – where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before its withdrawal.

You may exercise these rights by contacting:

soporte@infosolution.es

Your request should contain sufficient information to allow us to identify you and determine the right you wish to exercise. Additional information may be requested where reasonably necessary to verify your identity.

9. Right to Lodge a Complaint

If you believe that your personal data has not been processed in accordance with applicable data protection legislation, you have the right to lodge a complaint with the competent supervisory authority.

In Spain, the supervisory authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).

Spanish Data Protection Agency (AEPD)

10. Security of Personal Data

Appropriate technical and organisational measures are applied to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

However, no internet-based system can guarantee absolute security, and users should also take reasonable precautions when transmitting information online.

11. Third-Party Websites

Alicante Beach Plans may contain links to websites operated by third parties.

These websites are independent from Alicante Beach Plans and have their own privacy policies. We recommend reviewing the privacy information of any external website before providing personal information.

12. Children

This website is not specifically directed at children and does not intentionally seek to collect personal information from minors.

If we become aware that personal data relating to a minor has been provided without the appropriate legal basis or authorisation where required, reasonable steps will be taken to delete it.

13. Changes to this Privacy Policy

This Privacy Policy may be updated when necessary to reflect changes to the website, the services used or applicable legislation.

Users are encouraged to review this page periodically.

Last updated: 22 September 2026